Lacey Burrows took over the cafe in Dog River after the death of her Aunt Ruby and renamed it in her honour, calling it The Ruby. Originally from Toronto, Ontario, she is perpetually trying to fit into small-town life, with mixed results. Lacey has a habit of getting involved in other people's business, is a terrible liar and thinks everyone has a crush on her. She's portrayed by Gabrielle Miller.
Lacey arrives in Dog River after inheriting her Aunt Ruby's café. She meets the town's quirky people including her business neighbour, Brent, owner of Corner Gas, and his friend Hank, who takes issue with the changes she makes to the Ruby Cafe. Lacey offends Davis when she overturns her Aunt Ruby's free coffee policy for Dog River's police officers, which places Karen in an awkward position when she offers to pay for coffee. Lacey offers a Pilates class which offends Wanda, who teaches a "mat class." Brent and Lacey have a harrowing time babysitting Wanda's son Tanner until saved by Emma.
"Ruby Reborn": Lacey introduces herself to Brent, Hank and Wanda and shows them the Howler, where she's accused of ruining the cafe. Lacey has a grand opening at the cafe in which Josh buses tables. Hank openly complains and announces he's going to put the cafe out of business by boycotting it. Later, after Brent breaks Hank's boycott sign, Hank tells Brent he won't be intimidated and hates how the place is decorated. Lacey shows everyone her last change, installation of a sign naming the cafe "The Ruby" after her deceased aunt. Everyone, even Hank, approves and they go in for a coffee. However, when Brent finds out that Lacey isn't serving Brent's favorite, chili cheese dogs, he heads outside and carries a protest sign.
After nearly kissing Brent, Lacey is puzzled that he's not interested in dating her. Lacey believes Oscar can't read and tries to help him. Frustration sets in for Lacey as everyone beats Hank at Scrabble except her. Davis' attempt to help Lacey with her phobia has her thinking he has a crush on her. She loses her cool over a jewelery purchase from Wanda. Lacey's "Ruby Club" sandwich proves to be too popular and she later has a battle of cookies with Brent. Lacey's mystified by the town's time capsule and later, tries to learn curling. She accidentally gets Brent, Emma and Oscar hooked on expensive food and hosts a doctor, Chris Garner, who accuses her of dressing slutty. Lacey learns that one of her ancestors was responsible for giving Dog River its name. To show her enthusiasm for air shows, Lacey lies to the Snowbirds and gets them to perform over Corner Gas and the Ruby. Lacey's no-show at a slow pitch game against Wes' team has a big impact. Her inability to lie or keep a secret inadvertently benefits all her friends and a woman Hank is dating, Heather.
It is implied that she and Brent Leroy have feelings for one another, although neither will admit or act upon them. However by 2014, this has changed, as Lacey and Brent have been a couple for several years. ("Corner Gas: The Movie (Film)")